Hands On Sports & Entertainment

“Rob is one of the most knowledgeable group sales experts in the sport industry. His approach and techniques have been tested and proven in a variety of locations and market conditions and the results have always been the same – improved performance and revenue levels.”

Bill Sutton
(Principal, Bill Sutton & Associates)

“On behalf of the AHL and the more than 40+ ticket attendees at the 2008 AHL Marketing Meeting, thank you very much for your workshop last week. We appreciate the time you took to show our team's successful ways to sell group tickets. I have heard extremely positive feedback and in several cases, that you were the highlight of the week.”

Todd Frederickson
VP, Team Business Services
American Hockey League

“In the one week that Rob was here, he was able to completely change the mindset of our sales staff. We have gone from an outbound call centre to a professional sales staff that actively seeks out face-to-face meetings and builds relationships with prospective customers. The key to Rob’s tremendous impact is his hands on approach. From day one he was able to connect with our staff, and reinvigorate them all about their jobs. I’m excited about the opportunity to work with Rob again.”

Joey Nalevka
Vice-President, Business Operations
Toronto Argonauts Football Club
(CFL)

“I have been in the sports business for 18 years and can say without a doubt that Rob Sine is the best in the business when it comes to group ticket sales. Rob has delivered and increased group ticket sales with each team he has worked with and has been a big asset for my staff!”

Ronnie Davis
Director of Sales
Dallas Desperados & Dallas Cowboys
(AFL & NFL)

“Rob's approach to Group Sales was very impactful to our efforts. The reps were able to take what they learned and make an immediate impact on the phones and in appointments. With Rob's training I was able to show an instant return on investment.”

Ben Milsom
Director of Ticket Sales
Tampa Bay Buccaneers
(NFL)

“Over my years of selling tickets in the league, your style, approach and experience sets you apart from other trainers. You immersed yourself in the culture of our organization and made it a point to work with each sales manager to find areas of opportunity. Being that you are specific to Groups Sales, your expertise and feedback provided each manager with clear feedback on areas of development as well as best practices. I highly recommend your training to other organizations that are looking to not only develop a team that wants to be successful, but develop their people to make them a success.”

Bobby Phillips
Director of Group Sales
Sacramento Kings
(NBA)

“Rob and his staff did a great job of sharing ideas regarding group sales with our staff. Rob was especially able to relate well to our younger staff members who do not have a lot of sales experience. The fact that he and his staff are still actively selling group tickets for various teams was a great way to engage our staff. We were able to share many ideas from how to develop a relationship with the gatekeeper to most importantly a great strategy of how to get REFERRALS through the "group sales circle". I would recommend Rob to any sales manager looking for effective ways to assist their group sales staff.”

Geoff Dunnuck
Senior Director of Sales
New York Red Bulls
(MLS)

“In three short days Rob was able to effectively train our sales staff in new revenue streams, unique sales strategies and results-oriented processes that were able to motivate them like never before. He focused on group and season ticket sales, worked with them one-on-one and in a group and taught them new ways to approach their clients. The results speak for themselves! This off-season our sales team was presented by the ECHL with the Award of Excellence in Ticket Sales.”

Kristin Ropp
General Manager
Cincinnati Cyclones & US Bank Arena
(ECHL)

“We had the opportunity to bring Rob Sine from Hands on Sports & Entertainment for a week of group sales training and he really created an environment where our ticketing reps felt that he was really working with them to improve their overall performance. I strongly recommend Rob's training to any professional sports team who is looking to generate more revenue and get their sales team to the next level and beyond. The advice that Rob gave myself, the management team and my staff has showed tremendous results almost immediately.”

Adam M. Winslow
Vice President of Ticket Sales & Operations
Rochester Americans Hockey Club
Rochester Knighthawks Lacrosse Club
(AHL & NLL)

“We are getting our staff to open up to new, creative and innovative sales techniques and new opportunities, Rob Sine provided a very simple and understandable methodology to allow our staff to think about their approach to selling in different ways.”

Lewis Staats
President
Rochester Americans Hockey Club
Rochester Knighthawks Lacrosse Club
(AHL & NLL)

“Outstanding AHL marketing meetings in Milwaukee last week... Very productive agenda and I thoroughly enjoyed your breakout sessions/presentations. Thank you for all of your help and information, I know my staff will benefit a great deal!”

Christopher Thompson
Vice President of Sales & Service
Springfield Falcon
(AHL)

“When I started to research Hands On Sports and Rob Sine the same theme rang true, "hiring him is worth the investment"! ... What I liked most about Rob was how he asked for my feedback on what the ECHL teams needed to focus on and he "adapted" his presentation for each region he trained. His presentation changed to fit the needs of my teams, he listened to his customer!”

John Fierko
Director of Team Services
ECHL, Premier AA Hockey League

“Rob surpassed our expectations with the way he was able to energize the staff. The team was excited and engaged throughout the week and have continued to apply what they’ve learned.
The staff felt the content was rich and relevant. As a manager, I learned a lot from his time and may have gained even more than the staff!”

Renee Boerner
Group Sales Manager
Cleveland Indians
(MLB)

“Rob did a wonderful job of presenting his Ticket Sales training. The session was in-depth, informational and interesting the entire session. I appreciate his laid back and open approach to sales training. It allowed my staff time to think about what portions of his training would benefit them as individual sales people. His unique techniques in the areas of prospecting, asking the right questions, and getting referrals have already started benefiting the Indians with increased sales. My staff was motivated to get on the phone and try out new techniques at the conclusion of the training sessions. I feel it was very successful.”

Nicholas Arndt
Season Ticket Sales Manager
Cleveland Indians
(MLB)

“Our staff immediately put some of Rob’s plans into motion the day we completed our sales training and within the first week we made new sales. Some of his ideas and techniques are simple enough that the newest sales person on you staff can benefit right away. These same ideas and techniques are also foundational reminders for even the most experienced sales person as well. His program helps everybody. Rob can also craft a presentation to fit the needs and goals of your team. If your team is not following the principles of the group sales circle, your team is missing out on some sales.”

Brad Taylor
General Manager/Chief Operating Officer
Trenton Thunder - AA New York Yankees

“We brought Hands On Sports in to work with the ticket sales staff of both the BlueClaws and the Trenton Thunder. They came highly recommended and did not disappoint. Their years of experience really shine through and their personal and insightful approach to ticket sales would be a benefit to any sports organization. We highly recommend Hands On Sports to your organization.”

Geoff Brown
General Manager
Lakewood BlueClaws – A Philadelphia Phillies

“Rob Sine is the best in the business when it comes to group sales.  Six years ago, Rob took the initiative to create an open dialogue with his counterparts throughout the NBA to share group ideas. This is now known as the NBA "best practices". His years of TEAM and MARKET experience are invaluable to any group sales department.  Rob has an understanding of the group dynamics.  What works in one market may not work in other markets. Rob isn't going to come into your market and TELL you what needs to be done he will SHOW you, and that is what separates him from the rest.  I highly recommend Rob.”

Scott Worden
VP of Sales and Business Development for Northwest Sports, LLC

“Rob is the absolute master of group ticket sales. He takes big groups and turns them into huge groups, and is phenomenal at creating programs to sell massive amounts of group tickets. Rob teaches people to think big, and then think bigger. During the time Rob and I worked together at the Seattle Sonics & Storm, he drove our group sales numbers to all-time records. If you want to absolutely maximize the group sales opportunities in your market, Rob can take you there.”

Martin Walker
Former Director of Sales Development
Seattle SuperSonics and Storm
(NBA & WNBA)

“Rob was the first person I worked for in the sales industry that really showed me how to expand my viewpoint on thinking big. In addition to his amazing knowledge of group sales, I was always impressed with Rob's hands on approach to managing and teaching. Rob's mentoring helped me grow as a sales person to the point where I eventually had one of the largest group sales portfolios in the NBA. Rob knows his stuff and I have the utmost respect for his approach to group sales.”

Scott Earle
Former Sr. Account Executive
Seattle SuperSonics and Storm
(NBA & WNBA)

“Rob is a solid leader and an innovative "idea man". He has a great knack for working with organizations that are looking for breakthrough techniques and philosophies to get them out of the cellar and do more than just tread water. He is skilled at educating people new to an organization and getting them up to speed quickly. He will tell it to you straight and do what he can to ensure your success.”

Phil Horn
Director of Group Sales
Portland Trail Blazers
(NBA)

“Please let this letter serve as strong recommendation regarding the sales ability, employee coaching/training and overall professionalism of Rob Sine. Rob and I worked together on a number of group sales projects during the '06-'07 season for the Fort Worth Flyers of the NBA Development League. During that time, Rob's creativity and closing success were simply outstanding. He brought to our organization a consistent thought process and business plan for each account and effectively communicated that mission to the staff for their buy-in as well. Rob will continue to be involved with the Flyers and our other three NBA D-League teams within Southwest Basketball for the '07-'08 season. I would highly suggest your organization partner with Rob to provide your team with his sales expertise to increase revenue and community awareness.”

Ken Nicholson
President
Fort Worth Flyers
(NBA Development League)

“I have had the pleasure of working in the professional sports industry with Rob Sine for nearly five years. I've always been impressed for his passion for the business, willingness to learn and share best practices with other teams and innovation. When it comes to group ticket sales Rob is one of the best!”

Bryant Pfeiffer
Senior Director, Team Services
Major League Soccer
(MLS)

“Rob has always been a tenacious sales person who understood what it took to be successful and to dominate. There is no doubt in my mind that he could help shape your sales staff into the same and increase your group ticket sales revenue.”

John Davis
Sr. Director Ticket Sales
Cincinnati Reds
(MLB)

“I was lucky enough to meet and be a colleague of Rob Sine during his time in the NBA.  He has a vast knowledge of the group sales industry. His NBA Group Sales knowledge was second to none. He is an A class person with A plus skills.”

Frank Sullivan
Senior Director of Group Sales
NJ Nets Basketball
(NBA)

“Rob Sine has a thorough knowledge on operating and developing successful group sales departments. From minor league teams to NBA teams, Rob has been able to accomplish goals and objectives. More importantly, Rob has shared his success with others which allowed us to become more knowledgeable about group sales. I firmly believe that Rob’s experience, knowledge, and expertise can assist your organization with achieving your business objectives.”

Lamont Nelson
Director of Group Sales
Memphis Grizzlies
(NBA)

“Rob has become one of the best in the business and has the proven ability to increase sales and motivate executives with any sports related organization. He has all of the qualities and tools it takes to be successful.”

Matt McInnis
Senior Manager, Corporate Partnerships
Dallas Cowboys Football Club
(NFL)

“I really enjoyed the group training in Augusta on Monday. I believe this was the first time in my 5 years that we have had a group training class that in-depth. Rob was very good at presenting and was one of the best I have seen."

Bob McCaffrey
Groups Sales Manager
Gwinnett Gladiators Hockey
(ECHL)

“I recently sat in on Rob's training session with the AHL and brought my staff from the Islanders. The way Rob relates his group sales philosophies and ideas to the audience is tremendous. I highly recommend Rob's training especially for young group sales executives and new group sales departments."

Adam Jacobs
Director of Group Sales
NY Islanders
(NHL)

“Rob Sine is one of the most knowledgeable Group Ticket Sales experts in the country. He builds great relationships with not only the Group Sales Managers, but relates really well with your entire sales staff. Rob Sine's strength is taking a group sales idea and making that initial idea even bigger. Rob's group sales strategies and sales techniques have been proven to get results in any market. Rob will excite your staff with new group sales ideas and you will see immediate results. His "T.U.R.D" technique is a valuable sales technique that sales reps at any skill level can learn immediately. I strongly recommend hiring Rob Sine to help you enhance your Group Ticket Sales Department."

Kevin Duplaga
Director of Group Sales
Miami Heat
(NBA)